Privacy policy
The short version. Right now the only personal information we hold is an email address, given to us so we can tell you when Tokemetrics launches. Your portfolio data is stored in your own browser and never sent to us. We don't sell anything to anyone.
Who we are
Tokemetrics is operated by Davinchi Limited, a company registered in New Zealand (NZBN 9429049300529), trading as Tokemetrics, from Christchurch, New Zealand. Davinchi Limited is the agency responsible for the personal information described here. You can reach us at hello@tokemetrics.com about anything in this policy.
This policy is written to meet the New Zealand Privacy Act 2020 and its information privacy principles, and the Australian Privacy Principles under the Privacy Act 1988 (Cth), so that people in either country know where they stand.
What we collect, and why
If you join the waitlist: your email address, and the fact that you ticked the consent box, together with the date and time. We collect it for one purpose — to email you when the product launches. We can't do that without it.
If you use the app: nothing. Your transactions, holdings and settings are stored by your own web browser, on your own device. They are not transmitted to us and we cannot see them. Clearing your browser data deletes them, which is why the app lets you export a copy.
Automatically: our hosting provider records standard technical information such as IP addresses and request logs, for security and to keep the site running. We don't use analytics or advertising trackers, and we don't set cookies for either purpose.
What we don't do
- We don't sell, rent or trade personal information.
- We don't send marketing on behalf of anyone else.
- We don't add you to a newsletter because you joined a waitlist.
- We don't build profiles or track you across other websites.
Consent, and taking it back
Joining the waitlist requires you to tick a box that is not ticked for you. That is your express consent to receive a launch email, as required by the Unsolicited Electronic Messages Act 2007 in New Zealand and the Spam Act 2003 in Australia.
Every email we send will identify us and include a working unsubscribe link. You can also withdraw consent at any time by emailing us, and we will remove your address.
Where it is stored
The site and the waitlist are hosted by Netlify, and price data is requested from CoinGecko. Both operate servers outside New Zealand and Australia, including in the United States. That means your email address may be stored or processed overseas.
We only use providers that are subject to comparable privacy obligations, as required by information privacy principle 12 of the Privacy Act 2020 and Australian Privacy Principle 8. Requests for price data are made by our own server and do not include anything that identifies you.
How long we keep it
Waitlist addresses are kept until the launch email has been sent, and then for up to twelve months in case of follow-up, unless you ask us to remove yours sooner. After that they are deleted. We don't keep personal information for longer than we need it.
Keeping it safe
The site is served over HTTPS. Access to the waitlist is limited to the people who need it. If we ever connect to an exchange on your behalf, it will be read-only and will never include permission to withdraw funds.
If a privacy breach occurs that is likely to cause serious harm, we will notify the people affected and the relevant regulator, as the notifiable privacy breach scheme in New Zealand and the notifiable data breaches scheme in Australia both require.
Your rights
You can ask us what personal information we hold about you, ask us to correct it, and ask us to delete it. Email hello@tokemetrics.com and we'll respond within 20 working days, which is the timeframe the New Zealand Privacy Act sets.
If you're unhappy with how we've handled your information, you can complain to the Office of the Privacy Commissioner in New Zealand, or the Office of the Australian Information Commissioner in Australia.
How to contact us
Davinchi Limited, trading as Tokemetrics
NZBN 9429049300529
99B Main Road, Redcliffs, Christchurch 8081, New Zealand
hello@tokemetrics.com
Requests about your personal information can be made by email or in writing to the address above.
Children
Tokemetrics is not intended for people under 16, and we don't knowingly collect their information. If you believe we have, contact us and we'll delete it.
Changes
If this policy changes in a way that materially affects you, we'll say so on this page and update the version above. If the change affects how we use an email address you've already given us, we'll ask you again rather than assume.